Privacy
What we hold about you and your child, why we hold it, and how to make us delete it. Written to be read, not to be survived.
Who holds your data
- Trading as
- Vamos Swim
- Legal name
- Happie Sports Pte Ltd
- UEN
- 201316628K
- Registered office
- To be added once registered.
The registered office is a correspondence address. It is not a teaching venue, and turning up there will not find a swimming lesson.
What we store
| What | Why | How long |
|---|---|---|
| Your name and mobile number | To reply to your trial request and arrange a lesson | Two years after your last lesson or message |
| Your email, if you give one | The same, when WhatsApp does not reach you | Two years after your last lesson or message |
| Your child's first name and date of birth | To place them in the right age group and class | Two years after their last lesson |
| What you tell us about their swimming | So a coach knows what to expect on day one | Two years after their last lesson |
| Invoices and payment screenshots | To confirm a PayNow transfer actually arrived | Five years, because tax records require it |
| Messages between us | So we can see what was agreed, and when | Two years after your last lesson or message |
What we never ask for
- NRIC or FIN. There is no field for it and no column in our database. We do not need a national identifier to teach a child to swim.
- Singpass. We do not connect to it and never ask you to log in through us.
- Your ActiveSG account. Pool entry is between you and the operator. We cannot see it and do not want to.
- Card or bank details. PayNow happens entirely inside your own banking app. We only ever see a screenshot you choose to send.
Photographs
Photographs and videos taken during lessons may be used to show our classes — in print, online, in presentations and on social media — unless you tell us not to. That is the term you agree to when you sign your child up, and you can object at any time by messaging us: no reason needed, and it takes effect from the moment we read it.
We do not put a child's name beside their picture, and if you ask us to take a photograph down we will, including from social media where it is ours to remove.
Who else sees it
Our own coaching and admin staff. If we cannot teach your child ourselves — the pool you want, the time you need, or a programme we do not run — we pass your enquiry to a coach we work with so they can contact you, and we tell you when we do. We do not sell data to anyone else and run no advertising trackers on this site. If you message us on WhatsApp then that conversation also sits on your phone and on WhatsApp's servers, under their terms rather than ours — which is one reason we keep our own record of what was said here.
Your choices
Ask us and we will tell you everything we hold about you, correct anything wrong, or delete it. We will do it within 7 working days and will not ask you why.
Complaints
Please reach out to us, and we will do our utmost to resolve the issue. We respect your privacy and are committed to protecting your personal data. Any personal data collected through this website will be handled in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and this policy.
Terms version 2026-09-18 · policy last generated 18 Sep 2026, 22:21 SGT